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Certified wet carpet and flood/water damage restoration experts in Melbourne

Sewage Overflow Cleaning and Restoration in Melbourne

We provide sewage cleaning services across Melbourne suburbs with a team of experts having a combined experience of over 15 years in septic backup, and sewage overflow cleaning services. All our experts are IICRC (Institute of Inspection, Cleaning and Restoration) certified, that means we always follow their global standards and procedures for sewage damage restoration.

No matter if you experience problems with damaged plumbing, sewage pipe leaks, septic tank overflow, sewer pipe bursts, clogged drains or a toilet backflow, we can help restore and sanitise your affected area. We not only cover the main areas but also clean those confined spaces where the pipe bursts to ensure you get 100% satisfactory cleaning at your premises.

Emergency Sewage Cleanup Services Across Melbourne

Sewage overflow is an emergency, and you need to act quickly to get professional help. Our sewage restorers are aware of this fact, and hence we are available 24 hours, seven days a week to rapidly attend to any sewage cleanup situation.

We can reach anywhere in Melbourne within one hour of your call.

Take precautions while you experience sewage overflow.

Sewage spills are categorised as a ‘blackwater’ that is unsanitary, toxic and highly contaminated. It spreads quickly and contaminates all the surface and content that comes in contact. It is infested with harmful bacteria, contaminants, pathogens and mould hazards. Stay away from the scene and ensure you enter, if you have to, with appropriate safety gear.

What to do before sewage cleanup experts arrive?

Our method involving eight steps for sewage overflow cleanup

  1. Sewage overflow assessment
  2. Define the scope of works
  3. Water extraction
  4. Anti-bacterial sanitisation and odour control
  5. Dry, repair and dispose of program
  6. Structural restoration
  7. Ongoing monitoring
  8. Final report

1. Sewage overflow assessment

We assess the extent of the overflow damage to determine the cost, and the time it might take to restore the affected area. We use our specialised equipment that includes moisture meters, thermal sensing cameras and hot-water extraction system.

2. Define the scope of works

Once the extent of the damage is determined, we formulate the exact process to restore the sewage damaged area. We also provide you with the estimated cost and the time it will take for complete sewage damage restoration.

3. Water extraction

With the use of our hot-water extraction equipment, we extract the sewage and waste from the affected area, including the subfloor. This process is carried out with vigilance and is vital for timely completion.

4. Anti-bacterial sanitisation and odour control

We use hygienic antimicrobial therapy to disinfect, sanitise and reduce the spread of fungi buildup. This step is a must for preventing the secondary damage of mould and mildew growth. We also employ odour control to improve air quality and reduce discomfort using the filtration devices.

5. Dry, repair and dispose of program

There are a few contents that can be restored, but you will always find some household materials that cannot be effectively cleaned and restored, which needs to be disposed of for safety reasons. Blackwater contamination is dangerous, and it can affect your upholstery, carpet, blinds, curtains, toys, mattresses and any other items that get contaminated either by touch or through toxic smell. A significant sewage overflow can also damage walls, insulation and surrounding structure. Hard surfaces can usually be disinfected and cleaned without any necessity of replacement.

6. Structural restoration

There are a few cases where structure does get damaged with a significant sewage overflow. Worry not as we can rebuild or replace your structure as necessary or can organise to restore it.

7. Ongoing monitoring

Our experts monitor the restoration process and tune-up as necessary according to the findings at a regular time. We keep you informed of the progress and explain why we do what we do.

8. Report

We can provide a final report of the carried out work with justification for your insurance. This report will help smoother settlement.