- Quick and safe carpet drying
- We reach within 1 hour of your emergency call
- Same day / Emergency service available
- 100% Australian owned business
- 24/7 customer services
Who are we?
We are a reputed wet carpet drying company in Melbourne. Wet Carpets Melbourne is now becoming a household name for those requiring their water damaged carpet cleaned through IICRC recommended wet carpet cleaning experts.
Our carpet drying team have a combined seven years of experience in this industry working with water damage restoration, flood-damaged carpet cleaning and wet carpet drying.
We follow the global IICRC standards for wet carpet restoration. Our carpet drying process utilises high-tech equipment to best clean and dry wet carpets quickly and efficiently.
Why wet carpet is an emergency
Water damage situation is critical and of emergency. Whenever you get a wet carpet or water damaged carpet, start treating it within 24 hours, it will not dry on its own sooner. If you fail to attempt cleaning within that time frame, the damp carpet can become a breeding ground for mould spores to grow and spread. The longer you keep your carpet moist, the more humid you make the surrounding area, which increases the chances of unbearable foul smell and mould growth. The damp rug could then become unusable if kept wet for too long.
Wet carpet could have resulted from any of these conditions such as burst pipe floods, dishwasher overflow, bath overflows, washing machine drains and the likes. There is a specific process for carpet drying. It also requires special equipment to remove water, dry the wet carpet and treat it with anti-microbial sanitiser to prevent mould growth.
Water damage is a critical and an emergency for you to tackle within a few hours of knowing the surge. The best way to dry a wet carpet is to hire best technicians. We will send you a wet carpet restoration expert who will begin the assessment, quote for the work and initiate the process at your call.
Our wet carpet drying process
- Carpet water damage assessment.
- Water extraction from the surface and moist carpet.
- Odour removal process with bacterial decontamination and improve air quality.
- Specialised drying wet carpet.
- Removal of stains and browning from the water damaged carpet.
- Continuous monitoring of the carpet drying process.
- Re-laying and re-stretching a dry carpet.
- Final reports for insurance claims.
1. Carpet water damage assessment
For assessing the water saturation levels and the extent of water damage, we use moisture monitors. It is ideal for learning if the water damage is from clean water or contaminated water. This step will help us to develop a plan for drying a soaked carpet and complete water damage restoration. We will arbitrate how much your carpets are damaged, underlay and subfloor to know if the damage has started to affect your other content and walls.
Our experts will develop a suitable restoration program after studying the class of water loss and category of water. We will advise if it is best to replace the carpet or to attempt it to clean and dry it for reuse. At this stage, we will have a fair idea of the cost and the time it will take to get the work done.
2. Water extraction from the surface and moist carpet
With our specialised water removal extraction equipment, we will remove the existing water with significant airflow and vacuum suction. This process also helps to keep the drying program at the lowest possible time. This process has to be done first and fast because water and its residue could penetrate walls and surrounding secondary item that could help grow mould and mildew.
We have the equipment to provide consistent and suitable cleaning required in wet conditions. We also have extraction compartments within our machines, which sucks and refill water as needed. It also has a heating mechanism which is used for wet carpet cleaning and drying wet carpets with long hose pipes to cover larger areas. Our machines are capable of extracting colossal volume of water within a few hours depending upon the condition of damage and water situation.
Please do not attempt to use towels to remove water as it is not sufficient. Also, please do not use vacuum cleaners to soak water as it can prove to be fatal and dangerous. Call a specialist to handle your water damaged situation. We could reach anywhere within Melbourne in an hour.
3. Odour removal process with bacterial decontamination and improve air quality
Upon extraction of the water from a damp carpet and the surface, we work on removing the foul moist smell and odour associated with it. We also treat carpets with the anti-microbial bacterial treatment to sanitise and prevent the growth of bacteria and mould. Our odour control therapy helps eliminate the unbearable damp smell.
4. Specialised drying wet carpet
Our industrial-strength Air-movers will pump air to dry and remove moisture from wet carpets, sub-floors and underlay. The LGR Dehumidifiers will absorb extracted moisture from the air to reduce the humidity. This merger sequence of wet carpet drying will reach the desired moisture level.
We may lift your carpet to achieve expected results. If the moisture is not removed from the saturated areas; then it could cause secondary damage to other attached items and walls.
5. Removal of stains and browning from the water damaged carpet
Upon drying of soaked carpet, we will attempt to clean the stains that it may get from the contaminated water. Our browning treatment will remove cellulosic browning that may have resulted out of water damaged situation.
6. Continuous monitoring of the carpet drying process
Our talented carpet drying experts will continue to monitor the process right from the beginning until the drying program and stain removal process is completed to provide maximum satisfying results. Technicians will keep you informed of all the procedures and report any issues to you, if any, with a process on how it will be handled and managed. We will keep running the Air-movers and Dehumidifiers and return at regular intervals, which could be a few hours or days depending upon the water damaged area. We regulate the levels of moisture and humidity in the room as required to achieve a pre-loss condition.
7. Re-laying and re-stretching a dry carpet
The skilled technician will re-lay and re-stretch carpets when dried as and where needed. This process will ensure you do not have any bulge on the rug or carpet across the room, and it remains uniform through the surface.
8. Final reports for insurance claims
We will provide you with the final report of the restoration work. We provide the justification for all the actions that we took during the process. This report could help you with your insurance claims.
Health risks associated with wet carpet
Damp carpet can be devastating for your health and property. If you do not restore your wet carpet appropriately, there are chances of mould growth, mildew and other types of fungi. Mould is a health hazard for your family. Hence, moist carpet needs to be taken care of immediately as you notice it. Call a professional wet carpet cleaner like us urgently. We not only dry it but also disinfect and sanitise to prevent mould growth.
Prolonged mould exposure due to damp carpet can cause allergy. Mould disperse spores in the air which, when inhaled, can cause mild to severe allergic reactions, including watery eyes. This situation can cause your mucous membrane and nasal passage to swell, making you difficult to breathe.
Moulded carpet can also cause respiratory problems by increasing congestion in the throat and lungs. Kids and the elderly can also suffer an asthma attack, which is a life-threatening risk. It is scientifically proven that mould spores can permanently deteriorate your lungs.
Skin irritation, itchy and red skin are also a few symptoms that are caused by mould spores. These skin allergies can alleviate to swelling of the skin, bumps and may cause fungal infections.
At times, it can also be challenging to concentrate or decide because of the bad odour coming from the damp carpet. Living in the unhygienic environment can cause neurological problems such as dementia, fatigue, frequent mood changes and migraine.
How to get help?
Call us now on 1300 052 097 to assess your water damage. Our technicians will reach anywhere within one hour for wet carpet cleaning and carpet drying in Melbourne.